Cookie Policy

What are Cookies?

Cookies are tiny files which contain a small amount of data specific to the site visitor and the website. Cookies are temporarily stored on your computer when you browse through the pages of our website and are required for certain features of our website to work. Reynolds Group use cookies for a number of reasons;

  • To allow users to log in to the Member Zone and book classes and spa treatments etc.
  • To allow our carousel menus to function and remain in position when browsing different pages.
  • To track user activity, such as number of site visitors and to identify popular and successful content, as well as finding ways to improve the website for our users.
  • To implement social sharing buttons in our news articles.
  • To add Google maps to our contact pages.

Please note that none of the cookies on our website can cause harm to your computer and no personally identifiable data is stored within them.

We currently use an ‘implied consent’ policy which means that we assume you are happy with the usage of cookies. If you are not happy with this, you should either delete Reynolds Group cookies after using our website or use your web browsers anonymous browsing features (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

If you choose to disable cookies on our website, some of the features will not be able to function properly and may affect your browsing experience. You will also not be able to log in to the Member Zone or book classes or treatments etc.

What sort of cookies does the Reynolds Group use?

The cookies used on the Reynolds Group website fall into the following categories:

Essential cookies

Some cookies are essential for the operation of our website. We use cookies that allow us to implement the carousel menus on a number of pages on the site. The Reynolds Group website also uses cookies to allow our members to login to the Member Zone and book classes. If a visitor opts to disable cookies, the carousel menus will not work correctly and members will not be able to login to book classes.

Functionality cookies

The Reynolds Group uses functionality cookies to enhance services, such as allowing users to view our image galleries, watch videos and to track the usage of our website.

First Party cookies

The Reynolds Group uses Google Analytics to track website visitor behaviour and statistics such as number of site visits, as well as to identify effective and popular content and develop ways to improve the website’s content and user experience.

Third Party cookies

The Reynolds Group also use and allow third parties to serve cookies on our website.

The subscribe buttons in our Blog use cookies to allow users to join our email marketing lists.

We also use Flickr and YouTube on the website to embed a number of image galleries and video content.

We use Google Maps embeds on the various contact pages across our website.

We also use social sharing buttons within the Blog section of the site, these allow readers to tweet, share and like our posts on Twitter and Facebook.

All of the above serve cookies on the Reynolds Group website, we do not control the settings of third party cookies, so it is recommended that you check the relevant websites for further information on these cookies.

Tracking users who open our emails

Reynolds Group use email marketing software to record when users open our marketing emails. Our emails may include a campaign unique “web beacon pixel” to let us know when a campaign is opened and to allow us to verify and see link clicks within the email.

We may use this information to assess which of our email campaigns are the most interesting to our contacts and to identify users who do not open our emails. The pixel is deleted when the email is deleted.