Privacy Policy

Reynolds Group takes its responsibilities towards the security of your information very seriously. We are committed to safeguarding your privacy whilst providing you with a professional and personalised service.

This statement explains how Reynolds Group use your personal information when providing that service and what steps we take to look after it.

We may update this Statement from time to time. If we do, material changes will be notified on our website at least 30 days prior to any change being implemented.

What type of personal information might we collect?

To help us provide you with great customer service we need to be able to identify you and distinguish you from our other customers or clients. To do this we may ask you for your name, address, telephone number, email address, job title, and company name. If we need any further personal information we will tell you at the time why we are asking for it and wherever possible give you choices about how it is used.

How we collect your personal information

We will collect information from you when you use our enquiry forms, or when we make direct personal contact (for example, by email or over the phone) in order to conduct business with you.

How we use your information

Reynolds Group will only use your information because it is relevant to our dealings with you i.e. for the provision of the goods and/or services that you have requested from us; so it may be used for things such as billing, and customer services depending on our relationship with you.

Marketing

Reynolds Group may also use the information you provide to us to keep you up to date and tell you about our products and services; this may include details about our products and services. We will not sell, trade or rent your personal information to others.

You will be able to choose the way you would like us to contact you (for example, by post, e-mail, telephone or fax). We will only contact you using your chosen method(s) and of course, you can change your preferences or opt-out of receiving further marketing communications at any point.

How we use cookies

A cookie is a piece of text that a website transfers onto your computer or other browsing equipment, so that that website can remember who you are. It will typically contain the name of the website from which the cookie has come, the lifetime of the cookie and a value. It does not give us access to the rest of your computer or portable media, and only the site that created the cookie can read it. Our cookies cannot be used by themselves to make you personally identifiable but they make the interaction between you and our websites faster and easier.

If you prefer not to receive cookies from the Reynolds Group website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser but this may impair your experience of the Reynolds Group website.

How we protect your information

Reynolds Group takes its responsibilities towards all its information very seriously and we have robust security and data protection compliance measures in place to make sure your personal information is protected against unauthorized or unlawful disclosures or accidental or unlawful loss.

What happens if you are unhappy about how we use your personal information?

In the first instance you should get in touch with Reynolds Group via the contact options within the website.